Customer Support

Hard Metal offers you 40 years of engineering and tooling application expertise and an unrivalled approach to after-sales care.

At the heart of this is our bespoke CRM tool, Venture, which manages our day to day operations. Accurate stock inventory, sales order control and account management all run seamlessly and allow us to focus on customer service.

With our Matrix tool vending systems, Hard Metal can provide effective in-house stock storage and control technology, automated re-ordering and detailed reports on tool usage and efficiency. Software licensing is controlled in-house and our experienced Matrix team are available for advice & training when you need it.